---
title: "CV · Marco Dong"
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> Index of every page on this site: [llms.txt](https://madong.me/llms.txt)

[Download PDF](https://madong.me/marco-dong-cv.pdf)

# Marco Dong

AI Product Engineer. Agent products, end to end.

- Milan, Italy
- Email
- [madong.me](https://madong.me)
- [github.com/EthanITA](https://github.com/EthanITA)
- [linkedin.com/in/marcodong-838453](https://www.linkedin.com/in/marcodong-838453)

Engineer with **four years delivering software to other people’s businesses**, from Salesforce consulting at Deloitte to B2B platform work for Italian energy majors. I currently ship a **production LLM agent inside a regulated wealth manager**, including the evaluation work that decides whether it is safe to release. Alongside that I have run seven freelance engagements end to end, from first conversation to invoice, and hold an MBA. Native Italian, based in Milan.

## Experience

### AI Product Engineer

Moneyfarm · Milan Jul 2026–present

- Build a customer-facing LLM concierge agent for a digital wealth manager.
- Design the evaluation frameworks that decide whether agent behaviour is safe to release in a regulated trading context.
- Work across the AI product team and the platform services underneath it, from the customer-facing app down to trading and pricing APIs.

- TypeScript
- Node.js
- Claude
- AWS
- Evals

### Software Engineer

Klarna · full-time Feb 2025–present

- Maintain the Klarna app, serving over 100M monthly active users.
- Analytics, logging and monitoring across a large mobile codebase.

- React Native
- Node.js
- TypeScript
- Datadog
- Amplitude

### Full Stack Engineer

Independent practice Nov 2022–present

- Delivered to **two individuals, four SMEs and one corporate**.
- Owned every stage myself: first conversation, scoping, pricing, delivery, invoicing and the awkward parts in between.
- Negotiated contract terms directly, including a data-handling clause I refused to sign and had amended in writing.

- Vue
- Nuxt
- Python
- Flask
- PostgreSQL
- MongoDB
- Docker

### Full Stack Engineer

Indra · contract Apr 2023–Feb 2025

- Core developer on **Onesait Platform**, a B2B product serving major Italian energy companies.
- Built 3 microservices and 3 frontend applications from scratch.

- Vue
- TypeScript
- Docker
- Kubernetes
- GitLab CI

### Salesforce Consultant

Deloitte Digital · full-time Dec 2021–Feb 2023

- Led **Receptionist 2.0**, an enterprise solution digitalising the traditional work of receptionists.
- Managed the gradual rollout across multiple client branches, working with the people whose daily job the software changed.

- Salesforce
- Atlassian
- JavaScript

## Selected work

### LexSA

lexsa.ai Nov 2024–Mar 2025

An AI assistant helping tax professionals resolve fiscal queries. Built the retrieval, the agent orchestration and the product around them.

- LangChain
- LangGraph
- Claude
- Gemini
- Python
- Drizzle
- Cloudflare

### Intellectual.AI

Custom GPT, once #16 in Education Jul 2023–present

Over 200,000 conversations and 90+ ratings averaging 4.5 stars.

### Twilight

Demand test with paid acquisition Nov 2023–Nov 2024

979 visitors and 113 leads for an 11.5% conversion rate, measured end to end.

- Figma
- Meta Ads
- Nuxt
- Vercel

## Education

### MBA

Bologna Business School Feb 2024–Dec 2025

### BSc Computer Science

Università di Bologna Sep 2017–Dec 2021

### Startup Builder

Startup Geeks Feb 2024–May 2024

## Skills

<dl>

<dt>AI and LLM</dt>
<dd>

- Claude
- LangChain
- LangGraph
- Agent design
- Evaluation frameworks
- ChatGPT
- Gemini

</dd>

<dt>Languages</dt>
<dd>

- TypeScript
- Python
- JavaScript

</dd>

<dt>Platform</dt>
<dd>

- Node.js
- PostgreSQL
- MongoDB
- AWS
- Docker
- Kubernetes
- Cloudflare
- DigitalOcean

</dd>

<dt>Interface</dt>
<dd>

- Vue
- Nuxt
- React Native
- Tailwind
- Figma

</dd>

<dt>Spoken</dt>
<dd>

- Italian, native
- English, professional working

</dd>

</dl>

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```

## Sitemap

See the full [sitemap](https://madong.me/sitemap.md) for all pages.